Privacy Policy
Last updated: August 29, 2026
AcePlayGuide ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, billing details when you register for programs, book sessions, or sign up for our newsletter.
- Contact information (name, email, phone)
- Account and payment information
- Training preferences and athlete profile details
- Communications you send to us
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our coaching services, process payments, communicate with you about programs and scheduling, send marketing communications if you have opted in, and comply with our legal obligations.
3. Sharing of Your Information
We do not sell or rent your personal information to third parties. We may share information with trusted service providers who help us operate our business (such as payment processors and scheduling tools), or when required by law.
4. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at support@aceplayguide.co.uk. We will respond to your request within a reasonable timeframe.
7. Children's Privacy
Our Youth Academy programs serve minors only with the consent and supervision of a parent or legal guardian. We do not knowingly collect personal information from minors without such consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the new policy.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@aceplayguide.co.uk or call +1 (800) 555-0148.